Frequently Asked Questions

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Q: Is a deposit required to book coverage?
 

A: Yes. A $100 non-refundable deposit is required to reserve your requested date. This deposit is applied toward your total balance due.

 

Q: Is the $100 deposit refundable?
 

A: No. The deposit is non-refundable. However, with more than 7 days’ notice, it may be transferred to a future coverage date, subject to availability.

 

Q: What happens if I cancel with more than 7 days notice?
 

A: Your $100 deposit can be transferred to a future booking date, based on availability.

 

Q: What happens if I cancel with less than 7 days notice?
 

A: The $100 deposit will be forfeited and cannot be refunded or transferred.

 

Q: When is the remaining balance due?
 

A: The remaining balance is due by the end of the scheduled workday.

 

Q: How does payment work for a full-day booking?
 

A: For a full-day booking, the $100 deposit is paid at the time of booking, and the remaining balance is due by the end of the scheduled 8-hour workday.

 

Q: What is considered a full day or half day?
 

A: A full day consists of 8 hours. A half day consists of 4 hours.

 

Q: What if coverage extends beyond the scheduled time?
 

A: Additional time beyond the scheduled hours is billed at $150 per hour.